A cake shop owner has been criticised for posting a Facebook post about a customer who was suspiciously seen leaving a bakery.
Key points:Bakeries in South Australia’s Sunshine Coast have been hit by increased calls from customers seeking cakes, cakeshops and food productsThe woman has since apologised and said she will do a more thorough jobThe owner of The Cake Shop in Melbourne’s west said she was “shocked and appalled” after the customer, who cannot be named for legal reasons, left the store and left a message on Facebook.
The Facebook post has since been shared more than 3,000 times.
“I’m just shocked and appalled to be honest,” owner Victoria Bowers told news.com.au.
“It’s a very small business and I know many of our customers and it’s just not right.”
The customer was upset about a cake she had ordered from The Cake Factory.
“They’re going to have to put up with this kind of behaviour from our customers,” Ms Bowers said.
“So I just want to say that this is totally unacceptable.”
Ms Bowers has since written to the Sunshine Coast Police, asking for an investigation.
“What’s happening here?
Is this something we should be worried about?” she asked.”
If this customer is so concerned about something that happened at their place of business that they’ve decided to leave a negative message about something, I think that’s a problem.”
Ms Bell, who works in the business, said the woman left the shop at around 1:00am on Tuesday and did not come back.
“She had a bit of a surprise and it was a little weird to have someone leaving a message about the shop that they’re not even supposed to be here in the first place,” Ms Bell said.
The woman had posted a comment saying: “Sorry for the inconvenience but I’m not sure what you’re looking for, we don’t stock cakes.”
Ms Smith said she had not heard from the woman since, and she had contacted the police.
“That’s the kind of thing that people do and they’re just not getting the same treatment that other businesses get,” she said.
Ms Bower said the customer had been upset by the way she had been treated.
“To me it’s a little upsetting that she’s gone to the police, I just feel very sad,” she told news.””
I know it’s not our fault but we are just trying to keep our heads above water here and make sure that she gets her cake and that she doesn’t get herself into a situation that she might not have been comfortable with.
“The police said they would be investigating the incident.